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Practice Makes Perfect.

Our best way to describe what we do is tell what we have done. We have an extremely
talented team with years of experience.

IT Infrastructure deployment and support project

Our Engineers provided a complete design, build-out, of 100 user Cardiology practice.
We managed and facilitated the entire relocation of the IT operations to their newest
location. This included tear-down, move, and setup of over 90 workstations, servers,
network and telecommunications equipment and facilities. The practice expanded to
5 offices throughout Western New York. We provided to design and implementation
services to create a Wide Area Network to provide secure and stable communications
for both telecommunications and data access to the central office.

EHR System Integration

Automation feed of patient notes and documentation information to Health Clinic.
The clinic utilizes CarePlus for document management platform for collection and
management of binary format patient information (RTF, PDF, TIF, HTML/TXT). Our Health
Care Team provided a secure, web-based application, designed for preparing, delivering
and processing the of HL7 - MDM messages between client and clinic.

The solution was a multi-tiered application, utilizing MS ASP.Net and SQL Server
for document submission and persistence, and Mirth Connect for all HL7-V2 message
processing. This solution is in production today, and continues to be expanded and
replicated to scale for additional hospital systems.

RHIO Image Exchange

Our client, a data services provider, is providing a solution which will allow end-users
(i.e. physicians and middle-level providers) access to Virtual Health Record (VHR)
and/or Elysium “EMR-lite” application (Axolotl), to request and view patient imaging
studies, on-demand.

The mechanism for providing this will involve the caching of all recent imaging
study files (i.e. DICOM) from all participating data providers for a period of days
(to be determined), so that they are readily available as a hyperlink to the end-users
via the RHIO VHR system.

Specialty practice experience

A Rochester based Radiology practice is local, full-service, radiology and imaging
services provider. This practice utilizes CareStream’s radiology system for all
imaging, PACS, and radiology transcription services. The provider needed to provide
transcribed results to their customer, physician practices, who have EMR systems
deployed which could accept HL7-ORU messages.

Integrated solution included:

  • an HL7 message listener;
  • a message tracking and routing (via MS and SQL Server application), store-and-forward;
  • an HL7 outbound message handler, to transmit HL7 results to all EMR-connected practices/physicians,
    based on provider fields (Attending, Ordering, Consulting, Copy to) within with
    relevant message segments.

Support for Electronic Health Record Company

Managed Services Team provides complete IT infrastructure outsourcing for many of this EHR customer
base, supporting their practice management and electronic medical/health record
software. Our services cover all facets of IT operations, from workstations, to
servers, network infrastructure, all aspects of security, system backups, restoral,
and disaster recovery.

Managed Services Team has also partnered this company provide their software suite to new and
existing customers in an application service provider (ASP) mode. This will further
thier ability to offer and deploy its products quickly and cost effectively.

Managed Services Team
Now Taking New Patients

The Managed Services Team Referral Program, click here


Founded in 1989 by enterprise technical experts, Managed Services Team quickly grew to become the regional leader in IT support for businesses in Western New York. In 2003 we introduced the concept of fixed-fee pricing, a.k.a. Managed Services, and eliminated forever the mystery of IT support costs.

Today we service clients across every industry, providing IT Support, Web Development and Hosting, and Contemporary VOIP communications systems. Call today for a fresh look at your technology.




  • Address:  72 Cascade Drive
    Rochester, NY 14614
  • Phone: 585 423 9810
  • Mail: