User Cybersecurity Awareness Training

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One of the best ways to make sure company employees will not make unintentional costly errors in regard to information security is to institute company-wide security-awareness training initiatives. These include classroom  training sessions, security awareness website(s), helpful hints via e-mail, or even posters. These methods can help ensure employees have a solid understanding of company security policy, procedure and best practices.

Managed Services Team has almost 30 years' experience with IT security, and brings it to our Cybersecurity User Awareness Training class.

We focus on common things that users can do to reduce their risk of unintentionally harming your network, by visiting websites infected with malware, responding to phishing e-mails, storing their login information in an unsecured location, or even giving out sensitive information over the phone when exposed to social engineering.

Classroom Training

  • One-hour sessions at our headquarters in Rochester
  • Plenty of free parking
  • Small class sizes (up to 12 per session)
  • Interactive, informative, fun
  • Take-away materials provided
  • Classes at your facilities can be arranged

Additional Services Available:

  • Security Policy Development
  • Advanced Firewall Protection
  • Penetration Testing
  • Website Intrusion Testing
  • Social Engineering Testing
ask your VCIO for custom pricing/plans

Topics include

  • Existing Policies and Procedures
  • Browsing
  • Data Security & Data Destruction
  • Email, Phishing, & Messaging
  • What not to do When Hacked
  • Mobile Device Security
  • Passwords
  • Social Engineering
  • Social Networking
  • You Are the Shield
  • Physical Security
  • Desktop Security
  • Viruses, worms, trojans
  • Wireless networks
  • Bluetooth networks
  • Reporting a suspected incident

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Founded in 1989 by enterprise technical experts, Managed Services Team quickly grew to become the regional leader in IT support for businesses in Western New York. In 2003 we introduced the concept of fixed-fee pricing, a.k.a. Managed Services, and eliminated forever the mystery of IT support costs.

Today we service clients across every industry, providing IT Support, Web Development and Hosting, and Contemporary VOIP communications systems. Call today for a fresh look at your technology.




  • Address:  72 Cascade Drive
    Rochester, NY 14614
  • Phone: 585 423 9810
  • Mail: