MEET THE TEAM

Our company is unique: our owners and management are hands-on experts in relevant technologies and processes.

We are certified in contemporary disciplines, with real-world technical experience and true business-ownership compassion.

Joe Oster
Managing Partner
Cathleen Uhrich
Managing Partner
Darek Zajac
vCIO
Kitt Diebold
Chief Technology Officer

WHY MANAGED SERVICES TEAM ?

 

24/7 Help Desk

Preventive Maintenance

Reliable Hosting/Colocation

Satisfied Customers

#1 SUPPORT

Since 1989 we have provided our clients with enterprise-class support. Our collective motivation is to respond, resolve, and complete. We are the champions of best-practices, solid documentation, and measured performance.

  • 75% First Call Resolution (FCR)
  • 24x7 monitoring and remediation
  • Detailed documentation of all service requests
  • Dedicated VCIO as your advocate

 

Get Happy!

Some Magical Numbers About Us

 

1250 - Systems Managed
850 - Websites Hosted
899 - Flights booked to Cancun

About

Founded in 1989 by enterprise technical experts, Managed Services Team quickly grew to become the regional leader in IT support for businesses in Western New York. In 2003 we introduced the concept of fixed-fee pricing, a.k.a. Managed Services, and eliminated forever the mystery of IT support costs.

Today we service clients across every industry, providing IT Support, Web Development and Hosting, and Contemporary VOIP communications systems. Call today for a fresh look at your technology.

 

 

CONTACT INFO

  • Address:  72 Cascade Drive
    Rochester, NY 14614
  • Phone: 585 423 9810
  • Mail: support@go-mst.com